Privacy Policy

V.R. Industries Pvt. Ltd. understands the importance of protecting the privacy of its customers. Our Privacy Policy has been updated to give you a better understanding of how we treat your data and also to call your attention to new features. Please review this Privacy Policy and how the information shall be utilized. The personal information so collected is used to market, study, analyse, process, and improve the services offered by us and our subsidiaries/associates We also contact you with updates to the website or other marketing and internal business analytical / review purposes. For more information on this Privacy Policy, please read below.


  1. Avail free shipping on orders above Rs 500.
  2. Kindly ensure that the shipping address along with pin code & contact information is correct. Any delay in delivery due to any incorrect information would be the sole responsibility of customers. Delivery for Delhi & NCR – within 48 hrs, Delivery for all Metro cities – within 3-4 days, Delivery for all Non-metro cities – within 7-8 days. Orders may get delayed due to COVID-19.
  3. Any order place after 5 pm will be processed for dispatch the next day.
  4. Any order placed on late weekend i.e. on Saturday post 5:00 pm will be processed for dispatch on Monday.
  5. We reserve the right to deprive individual customers of our Cash on Delivery payment option. Moreover, we might refuse any of our services, terminate accounts, and/or cancel orders at our discretion, including but not limited to, if we believe that customer conduct violates applicable law or is harmful to our interests.                                                                      

What information does V.R. Industries Pvt. Ltd. capture about visitors to its website?

The V.R. Industries Pvt. Ltd. web server uses an extended log file format which captures: date and time of visit, referring address (location from which a visitor comes to(, type of Internet browser, and visitor’s IP address (Each computer that connects to the Internet is assigned a unique number, an IP address, for identification purposes). The log file does not capture a visitor’s email address.

Does V.R. Industries Pvt. Ltd. ask for personal information?

No, V.R. Industries Pvt. Ltd. does not mandatorily ask for your personal information. There are pages by which a user can contact V.R. Industries Pvt. Ltd. and buy products but sharing personal information is entirely at the discretion of the user and thus at the sole risk of the user/customer.

We may encourage you to register your details with personal information for login account purposes only as V.R. Industries Pvt. Ltd. does not ask for or store any financial information of any party and sharing of personal information during the registration process is to contact you for updates, new products range and offerings which is a choice of the customer.

However, by providing personal information to us when you create or update your account and profile, you are expressly and voluntarily accepting the terms and conditions of the V.R. Industries Pvt. Ltd. user agreement and freely accepting and agreeing to our processing of your personal information in ways set out by this Privacy Policy or as amended from time to time.

How does V.R. Industries Pvt. Ltd. use personal information?

The information collected through this site helps us identify the type of website content our customers value most. We use this information to market and improve the website and our services. We also use this information to send you emailers/notifications for various purposes including but not limited to information on new products, best sellers, order processing and to contact you by other means for marketing and other purposes. Our policy is to not give, sell or otherwise distribute the information collected through this site to third parties outside of V.R. Industries Pvt. Ltd. and its subsidiaries/associates (unless required by law).

How is information protection made at the merchant’s website?

By availing of the goods and services from our website, you understand that there is some risk involved during transmitting to another vendor/bank websites for making necessary payment and all risk attached thereon to the transaction is understood and acknowledged by you. Further, since each third party vis-à-vis banks, vendor websites, have their own privacy statements that can be viewed by clicking on the corresponding links within each of the respective websites.

Online merchants, payment gateways and others who participate in our services are encouraged to participate in industry privacy initiatives and to take a responsible attitude towards consumer privacy. However, since we do not have direct control over the policies or practices of participating merchants and other third parties, we are not responsible for the privacy practices or contents of those sites and breach of any ‘sensitive’ information causing any loss, damage to you (direct or indirect) is solely at your risk and V.R. Industries Pvt. Ltd. shall not be a party to such fraudulent practices of any third party vendor.

We recommend and encourage that you always review the privacy policies of merchants and other third parties before you provide any personal information or complete any transaction with any third parties.

How long the collected information is retained?

V.R. Industries Pvt. Ltd. keeps your information for as long as your account is active or as needed. However, we may keep certain information even after you close your account if it is necessary to comply with our legal obligations, meet regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce this agreement.

How do I contact V.R. Industries Pvt Ltd.?

Our corporate postal address is STS-133, 1st Floor, DLF Star Tower, Sector 30, Gurgaon – 122001 Phone No. : 0124-4047959 Fax No. : 0124-4047960.

We can be reached via email at or by telephone at numbers found on the Customer Support page. Our best endeavour shall be to support you and resolve all issues in the best manner.

Additional resources on information privacy

V.R. Industries Pvt. Ltd. reserves the right to amend the Privacy Policy at any time with or without notice. Please check back frequently in the event of changes. Your use of constitutes your agreement to this Privacy Policy.